We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
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Having used the ProtoArc trackball mouse for a few weeks, I am thoroughly impressed with the battery's longevity between charges. I can go several days without the need to recharge, a significant improvement over my previous mouse.
Fortunately, having purchased numerous trackballs over time, I had a spare ball that fitted perfectly and rolled smoothly.
Working at a desk all day necessitates a comfortable mouse. The ProtoArc has brought a remarkable change. It's comfortable, responsive, and doesn't tire my hand like my previous mouse. I am extremely pleased with this purchase.
The product arrived in good condition.
This finger trackball mouse is pretty awesome; the quality exceeded my expectations.
Working in an office and using a computer all day, I found a significant breakthrough with the Protoarc vertical mouse. It's user-friendly and has notably alleviated my wrist pain. I strongly recommend it for anyone who spends extensive time at the computer.
The mouse feels pleasant in hand and is conveniently usable with the left hand as well. It offers great flexibility for different hand preferences.
The Protoarc wireless trackball mouse is fantastic! Its rollerball operates smoothly, and the thumb control is very comfortable. The ability to switch between devices seamlessly is a big plus. Its a stylish addition to my desk setup. I highly recommend it!
Recently, due to wrist pain from my job, I sought a new ergonomic mouse, and the ProtoArc has been perfect! It's extremely comfortable, and I've noticed a significant decrease in my wrist pain since I began using it. I highly recommend it!
I am very grateful for this product.
As my first trackball, I lack a basis for comparison with other devices. However, the quality of this one is superb. It arrived well packaged, and the delivery was swift. The ball rolls smoothly, and the left/right buttons have a silent click. The forward/back buttons provide a tactile clicky feedback. Overall, I am delighted with the trackball and commend Proto Arc for producing such a high-quality product at a competitive price.
This device is intriguing. Initially, it feels unusual, but it quickly becomes familiar within just 15 minutes. The build quality is excellent, with a coating that feels pleasant to touch. The ball rotates effortlessly, and it connects seamlessly to Windows systems. As someone who works in CAD programs, I find the battery life, lasting about two days or 20 hours, to be very reliable. Therefore, I recommend it for those looking to try something new. It even performs well in offline gaming.
This is an excellent product that I highly recommend. I do wish they would offer a wired version, as the precision of the pointer would likely be higher, and there would be no concerns about battery life.
Spending all day at the computer, this mouse has been a game-changer. Its engineering design has effectively eased my wrist pain and it's extremely user-friendly. I definitely recommend it to anyone who spends a lot of time working on a computer.
Everything is good. Thank you.
The item arrived well-sealed! This wireless and stationary mouse accommodates three devices: a notebook, Palm, and Mobile, and can switch between them with just a touch. I'm still learning to use its various button functions but am very satisfied so far. The angle positioning and control via the movement of the sphere are the standout features of this item.
Working in flat design, a mouse that offers precise movement and control is essential. The Protoarc trackball mouse achieved this from the start. The trackball facilitates easy control over curves and paths. Its design, compatible with human body engineering, ensures comfort even during long design processes.
This is a good product; I recommend it.